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Crowning Service Standards

GVC – A great place to embark for a career of a lifetime!

Our philosophy of great employees is guided by our Crowning Service Standards.  

Grand Victoria Casino’s Crowning Service Standards:

  1. Greet every guest with a smile.
  2. Use the guest’s name at every opportunity.
  3. Provide quick and efficient service.
  4. Offer assistance and provide options.
  5. Thank the guest and invite them back.

Every Guest. Every Visit. Every Time.

Both our players and employees benefit from GVC’s Crowning Service Standards! 

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